The corresponding action that allows you to send data to VBOUT user profile using Zapier or Pabbly to sync a third party app is the "Add custom event to a contact" action:
Here is the list of IPs that you can whitelist against the firewall.
The estimation about how long will it take varies a lot because it does not only depends on the number of records but also on the number of columns each record has.
You can name the column heading as you want. Once the sync is created you will have to stick to those headings and can't change them as our platform will use those as reference.
Yes, once the sync is created based on the existing excel/CSV file in the FTP host, all future files should have the same columns in the same order.
When creating a sync, you can choose which columns you want to import from. The remaining columns (not selected in the sync mapping) will be ignored.
The uploaded file may not be the same as the downloaded file, it could be in a different format or different columns. But it is important to have the mapping fields for the uploaded format to be correct.
Not yet but it is on our roadmap. Currently, the accepted formats are: CSV, XLS, XLSX
All new platform customers have to undergo an approval process on emails and landing pages to ensure spam compliance and email sending best practices. Note that moderation normally takes a few minutes but can take up to a few hours during off-hours. Once the account has proven to be spam-free, it will be upgraded to no-moderation.
VBOUT supports the following formats for date fields:
Month / Day / Year (m/d/Y)
Year - Month - Day (Y-m-d)
Day - Month - Year (d-m-Y)
New values with invalid date format will be skipped and not imported.
Note: Make sure to choose the right Date Format in the Form Builder of the list you are importing to:
Sometimes Google Analytics won't match 100% with the results in VBOUT.
There could be two main reasons behind this discrepancy:
1- Google uses different tracking technology for different analytics segments, one of them used for visitor tracking is called "image pixel tracking". VBOUT uses jquery to track web visits. Some browsers have configurations with image tracking disabled. Below is a snapshot example:
Go to Settings, Website Tracking Code and click on the drop-down menu next to the website, then click on Show Heatmap:
In reference to Litmus, the table below shows which email clients support, somewhat support, or don't support forms:
|Email Client||Forms supported?||Notes|
|Apple Mail||Yes||“GET” works as expected. “POST” opens up a landing page with a form instead of submitting from the email|
|iPhone Mail App||Somewhat||“GET” works as expected. “POST” does not submit.|
|Gmail Desktop Webmail||Yes||Submits with a popup alert.|
|Gmail (iOS)||Somewhat||Does not submit in iOS GANGA. “POST” input is also disabled.|
|Gmail Android||Somewhat||Only “GET” works, but opens up a landing page with a form instead of submitting from the email. With “POST”, the form visually appears, but does not allow user input.|
|Gmail Mobile Webmail||Yes|
|Outlook on Windows||No|
|Windows 10 Mail||No|
|Outlook MacOS||No||The form visually appears and allows user input on Microsoft email addresses, but does not allow submission.|
|Outlook.com||No||Submits only when an email is opened in its own window, rather than submitting from inbox view. Upon submission, input attributes are prefixed with “x_” so it can cause issues with collecting data. Would recommend hiding for this client.|
|Outlook Android||Somewhat||The form shows visually, but the keyboard doesn’t appear to allow users to input information so users would have to copy and paste text to input. Would recommend hiding for this client when a keyboard input is used but allow forms if using other inputs.|
|Yahoo! Desktop Webmail||Yes||Submits with a popup alert.|
|Yahoo! iOS||No||The form visually appears and allows user input, but does not allow submission.|
|Yahoo! Android||Somewhat||The form shows visually, but the keyboard doesn’t appear to allow users to input.|
|AOL Desktop Webmail||Yes|
|AOL iOS||No||The form visually appears and allows user input, but does not allow submission.|
|Samsung Mail App||Somewhat||The form shows visually, but the keyboard doesn’t appear to allow users to input information. Would recommend hiding for this client when a keyboard input is used but allow forms if using other inputs.|
Advanced Opt-Out for Messaging Services
Messaging Services customers can customize opt-in/out keywords and replies by using the Advanced Opt-Out feature
STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT
Recipients can send words such as STOP, STOPALL, UNSUBSCRIBE... to opt-out. However, sending Please Stop or Stop please does not work.
This feature works for the most recent sending number that the contact received the message from. If you're sending from different numbers, only the reply to the most recent one will work.
START, YES, and UNSTOP
These replies can help in receiving the messages or re-subscribing. To re-subscribe, only START and UNSTOP work.
HELP and INFO
These replies send basic information on how to opt-out or opt-in again. It's recommended to add the business name in the customized advanced replies.
If you use messaging services to send SMS, any STOP keyword reply will opt out the contact from all the phone numbers pools. On the other hand, any START keyword reply will have them active on all the phone number pools.
By default, Twilio will not handle opt-out, opt-in, or help keywords for shortcode numbers, unless the shortcode has been added to a Messaging Service.
- Tagging only works when posting to one channel per post, or a combination of profiles under the same channel (ex: 3 Facebook profiles) If you are scheduling to multiple channels from one view (ex: 1 Linkedin, 1 Facebook and 1 Twitter) the auto-suggest will not work).
- Mention is supported via mass upload, as long as the full mention id is included inside the content, (ex: @[VBOUT:177322135653611]).
- The tag ID does not impact the post character limits.
- Changing or modifying the ID will break the tag and the post will treat it as normal text (ex: hello @[VBOUT:177322135653).
- When the post is published, the destination profile will only show the @portion of the tag, (ex: @[VBOUT:177322135653611] will show VBOUT).
Hashtags and Mentions are supported on social channels as the following:
Note that mentions work when some rules are followed, check them out here.
The last engagement date on a contact profile is updated when that contact:
.Visits a page on your website
.Opens an email
.Clicks on a link in an email
.Subscribe to receive web push
.Clicks on a web push message
.Clicks on link inside an SMS message
.Visits a landing page
.Completes an e-commerce activity
Once you set up an automation and publish it, you can test it by manually adding a contact to the workflow.
Go to the contact's profile and click on Add to Automation:
Note: The test will skip the trigger condition and only match the filters. ex: if the trigger is Opened an Email, and a condition on the trigger (Company size >50 employees) It will only match the condition (Company size >50 employees) for the test and not the trigger Opened an Email.
To add reCaptcha spam protection to your form, visit the form builder and add the reCAPTCHA from the left panel.
Note that if you are using the HTML embed code method, you need to re-install the form code on your website. The Lite JS embed method, however, will automatically update your existing forms.
If your ad has been flagged by Google Ads as 'Malicious or Unwanted Software', do not panic. There is a chance this could be a false positive and a quick fix might be possible.
Below are top reasons as of why your Ad leading to a landing page on VBOUT might get flagged by Google:
- The landing page is referencing a script or a link to a script that could potential cause 'harm' to the visitors on the website. This is determined by Google's engine.
- An automatic downloadable is triggered once you visit the page.
- The URL on the ad is not matching the destination site, ex: ad is in http while the page is https.
- The page source code includes images, CSS and JS files with mixed http and https.
- The source code includes scripts hosted on another domain not matching the one used to the destination link.
- The content is misleading and not matching the offer. You can read more on this here.
- The content includes suspicious false call-to-action that triggers automatic downloads, installs or redirect to external pages that were found suspicious by Google.
- Page asks for sensitive personal details, such as banking, social security etc...
- Page is a phishing page or contains sensitive content that promotes drugs, violence, etc... You can read more on this here.
You can always reach out to the VBOUT support team or speak to your Adwords support specialist for immediate answers.
When you notice that a contact has clicked too many times on the same link, this can mean one of the following:
- The person clicked on the link many times or shared the link internally within a project management system with other team members who in turn clicked.
- The person clicked on the link, it got stuck loading, so they continued to refresh the link with the cookie and session ID appended.
- The person has a bot or a collection of bots on the server that clicks on links and scans the destination URL for issues.
Some extensions that are locally installed on the client browser might append code into the html editor unknowingly by the user. Some of these extensions like Grammarly can cause the email content to render differently when received by the client. If you are seeing discrepancy in the way your emails look in the inbox (ex: zoomed out),, make sure to disable some of the text editing/manipulation extensions on your browser and retry the design process.
|As seen on||Buy||Buy direct|
|Order status||Orders shipped by||shopper|
|Dig up dirt on friends||Meet singles||Score with babes|
|Additional Income||Be your own boss||Compete for your business|
|Double your||Earn $||Earn extra cash|
|Earn per week||Expect to earn||Extra income|
|Home based||Home employment||Homebased business|
|Income from home||Make $||Make money|
|Money making||Online biz opportunity||Online degree|
|Opportunity||Potential earnings||University diplomas|
|While you sleep||Work at home||Work from home|
Financial - General
|Beneficiary||Best price||Big bucks|
|Cents on the dollar||Cheap||Check|
|F r e e||Fast cash||For just $XXX|
|Hidden assets||hidden charges||Income|
|Loans||Lowest price||Million dollars|
|Mortgage rates||No cost||No fees|
|One hundred percent free||Only $||Pennies a day|
|Save big money||Save up to||Serious cash|
|Subject to credit||They keep your money -- no refund!||Unsecured credit|
|Unsecured debt||US dollars||Why pay more?|
Financial - Business
|Accept Credit Cards||Cards accepted||Check or money order|
|Credit card offers||Explode your business||Full refund|
|Investment decision||No credit check||No hidden Costs|
|No investment||Requires initial investment||Sent in compliance|
|Stock alert||Stock disclaimer statement||Stock pick|
Financial - Personal
|Avoid bankruptcy||Calling creditors||Collect child support|
|Consolidate debt and credit||Consolidate your debt||Eliminate bad credit|
|Eliminate debt||Financially independent||Get out of debt|
|Get paid||Lower interest rate||Lower monthly payment|
|Lower your mortgage rate||Lowest insurance rates||Pre-approved|
|Refinance home||Social security number||Your income|
|Ad||Auto email removal||Bulk email|
|Click||Click below||Click here|
|Click to remove||Direct email||Direct marketing|
|Email harvest||Email marketing||Form|
|Increase sales||Increase traffic||Increase your sales|
|Internet market||Internet marketing||Marketing|
|Marketing solutions||Mass email||Member|
|Month trial offer||More Internet Traffic||Multi level marketing|
|Notspam||One time mailing||Online marketing|
|Search engine listings||Search engines||Subscribe|
|The following form||This isn't junk||This isn't spam|
|Undisclosed recipient||Unsubscribe||Visit our website|
|We hate spam||Web traffic||Will not believe your eyes|
|Cures baldness||Diagnostics||Fast Viagra delivery|
|Human growth hormone||Life Insurance||Lose weight|
|Lose weight spam||Medicine||No medical exams|
|Online pharmacy||Removes wrinkles||Reverses aging|
|#1||100% free||100% Satisfied|
|Billion dollars||Join millions||Join millions of Americans|
|Million||One hundred percent guaranteed||Thousands|
|Being a member||Billing address||Call|
|Cannot be combined with any other offer||Confidentially on all orders||Deal|
|Financial freedom||Gift certificate||Giving away|
|Guarantee||Have you been turned down?||If only it were that easy|
|Important information regarding||In accordance with laws||Long distance phone offer|
|Mail in order form||Message contains||Name brand|
|Nigerian||No age restrictions||No catch|
|No claim forms||No disappointment||No experience|
|No gimmick||No inventory||No middleman|
|No obligation||No purchase necessary||No questions asked|
|No selling||No strings attached||No-obligation|
|Not intended||Obligation||Off shore|
|Offer||Per day||Per week|
|Produced and sent out||Reserves the right||Shopping spree|
|Stuff on sale||Terms and conditions||The best rates|
|They’re just giving it away||Trial||unlimited|
|Warranty||We honor all||Weekend getaway|
|What are you waiting for?||Who really wins?||Win|
|You are a winner!||You have been selected||You’re a Winner!|
|Cancel at any time||Compare||Copy accurately|
|Get||Give it away||Print form signature|
|Print out and fax||See for yourself||Sign up free today|
|Free||Free access||Free cell phone|
|Free consultation||Free DVD||Free gift|
|Free grant money||Free hosting||Free installation|
|Free Instant||Free investment||Free leads|
|Free membership||Free money||Free offer|
|Free preview||Free priority mail||Free quote|
|Free sample||Free trial||Free website|
|All natural||All new||Amazing|
|Fantastic deal||For free||Guaranteed|
|It’s effective||Outstanding values||Promise you|
|Real thing||Risk free||Satisfaction guaranteed|
Sense of Urgency
|Access||Act Now!||Apply now|
|Apply Online||Call free||Call now|
|Can't live without||Do it today||Don't delete|
|Don't hesitate||For instant access||For Only|
|For you||Get it now||Get started now|
|Great offer||Info you requested||Information you requested|
|Instant||limited time||New customers only|
|Now||Now only||Offer expires|
|Once in lifetime||One time||Only|
|Order now||Order today||Please read|
|Special promotion||Supplies are limited||Take action now|
|Time limited||Urgent||While supplies last|
|Addresses on CD||Beverage||Bonus|
|Brand new pager||Cable converter||Casino|
|Celebrity||Copy DVDs||Laser printer|
|Legal||Luxury car||New domain extensions|
Your automation will save automatically every 3 minutes for 15 times only.
You can see the saved versions by clicking on History:
If you're the editor of a Facebook page, you can't create posts on VBOUT. You have to be an admin or get the admin access in order to do so.
If you want to create a common image for all your social channels, the best size is:
Width: 600 px
Height: 628 px
We recommend that you use the best size for each social media channel as follows:
|Width (px)||Height (px)|
To empty a List, go to Lists, select the List you want and click Empty Selected:
Yes, if you are using the VBOUT landing page builder, you can pre-fill form fields with the relevant 'cookied' contact information, assuming they clicked on a link from an automation campaign or an email campaigns. Below is a quick snapshot on how to do that:
If VBOUT cannot get the corresponding contact's data, the shortcode will be left empty. You can also apply the shortcode library that VBOUT provides to control the way data is parsed.
Yes, you can do that. Please refer to this guide for clear instructions.
A soft bounce indicates a temporary delivery issue of the campaign to an email address. This can be due to the email inbox being full, or the recipient mail server is experiencing some technical issues and is temporarily offline for example. In short this means the current campaign could not be currently delivered, but if you try again in the future you might be able to deliver the message because this is not a permanent delivery issue.
A hard bounce however means that there is a permanent issue with the delivery. This is due to email address not existing anymore for example or maybe the domain name of the recipient has expired...
Try to log out and log back in to your account and see if the issue persists. If it does please reach out to VBOUT support.
When sending email campaigns, VBOUT will only send the email once to the same contact. When importing a new list, VBOUT will automatically detect duplicate contacts and import the same user only once.
Yes, VBOUT allows you to use your own custom domain with your landing pages. Please refer to this guide for clear instructions.
Please refer to this guide for instructions on how to send a test email.