Go to Settings, Security & Login:

and change the password. If you forgot the old password, you can contact us to assist with the process.

Permalink

Go to Users, and Edit the user that you want to reset their password:

Add the new password and click submit:

Permalink

Go to Partner Portal, Accounts:

Click Edit account for the client that you want to reset their password, add a new password and update:

You can always contact us to reset the password for you.

Permalink

Commerce

Personal

Employment

Financial - General

Financial - Business

Financial - Personal

General

Greetings

Marketing

Medical

Numbers

Offers

Calls-to-Action

Free

Descriptions/Adjectives

Sense of Urgency

Nouns

Permalink

If you're the editor of a Facebook page, you can't create posts on VBOUT. You have to be an admin or get the admin access in order to do so.

Permalink

If you want to create a common image for all your social channels, the best size is:

Width: 600 px

Height: 628 px

We recommend that you use the best size for each social media channel as follows:

	Width (px)	Height (px)
	1200	628
	1200	675
	1104	736
	1080	1080
	600	Adjusted height

Permalink

On the campaign page, you can export all the campaigns sent into an excel file, then extrapolate the data you need:

Permalink

To empty a List, go to Lists, select the List you want and click Empty Selected:

Permalink

VBOUT has integrations with the following:

Zoho CRM	Hubspot CRM	Salesforce	Zapier	Wordpress
WooCommerce	Magento	Shopify	VBOUT API	Ecommerce Integration

Permalink

You can use Hashtags on all social media channels, but Mentions only on Twitter.

	Hashtags	Mentions

Permalink

Yes, if you are using the VBOUT landing page builder, you can pre-fill form fields with the relevant 'cookied' contact information, assuming they clicked on a link from an automation campaign or an email campaigns. Below is a quick snapshot on how to do that:

If VBOUT cannot get the corresponding contact's data, the shortcode will be left empty. You can also apply the shortcode library that VBOUT provides to control the way data is parsed.

Permalink

Yes, you can do that. Please refer to this guide for clear instructions.

Permalink

A soft bounce indicates a temporary delivery issue of the campaign to an email address. This can be due to the email inbox being full, or the recipient mail server is experiencing some technical issues and is temporarily offline for example. In short this means the current campaign could not be currently delivered, but if you try again in the future you might be able to deliver the message because this is not a permanent delivery issue.

A hard bounce however means that there is a permanent issue with the delivery. This is due to email address not existing anymore for example or maybe the domain name of the recipient has expired...

Permalink

Try to log out and log back in to your account and see if the issue persists. If it does please reach out to VBOUT support.

Permalink

When sending email campaigns, VBOUT will only send the email once to the same contact. When importing a new list, VBOUT will automatically detect duplicate contacts and import the same user only once.

Permalink

Yes, VBOUT allows you to use your own custom domain with your landing pages. Please refer to this guide for clear instructions.

Permalink

Please refer to this guide for instructions on how to send a test email.

Permalink