The platform enables you to manage your WhatsApp account.

  • Connecting your WhatsApp account
  • Managing your WhatsApp streams

Connecting your WhatsApp account:

You’ll need to connect your WhatsApp account to the platform. Follow these steps:

  1. Navigate to the connection center within the platform.
  2. Locate and select the WhatsApp option within the Communication tab
  3. Click on “Connect To Whatsapp ” to initiate the connection process.

Follow the steps by choosing your business profile and your WhatsApp business account.

Managing your WhatsApp streams:

You can check your WhatsApp messages by the following the below steps:

From the Social media tab, Click on Streams.

Choose your WhatsApp Account, and the contact number you wish to check its stream.

You can reply and react to messages.

 

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