While customizing your agency dashboard, you have the choice to either disable the platform Support chat box or replace it by your own for all your sub-accounts.

Go to Settings -> Whitelabel, and select Branding.

First,  you need the Activate White Label to be toggled on:

Then, you can choose to disable the default support chatbox.

Once you toggle this option, you will be able to add your custom support chat script.


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