Engagement inbox allows you to track engagement for a group of social media accounts

You can access engagement inbox by going to: Social > Streams > Groups and select a group:

Click on filter to decide:

  • Order items: Newest first or Oldest first.
  • Select channels: which social channels you want to see engagement stream from.
    Note: Pinterest is not supported here.
  • Select streams:
    Facebook: Reviews, Tagged Posts, Ads Comments, Timeline Activities, Messages.
    Twitter: Mentions, Messages, Retweets.
    Instagram: Comments, Tagged Posts.
    Linkedin: Comments.
  • Items from the past: 24 hours, 7 Days, 30 Days, 90 Days.
  • Show archived.

After clicking apply, you will see the engagement inbox stream:

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