Engagement inbox allows you to track engagement for a group of social media accounts
You can access engagement inbox by going to: Social > Streams > Groups and select a group:
Click on filter to decide:
- Order items: Newest first or Oldest first.
- Select channels: which social channels you want to see engagement stream from.
Note: Pinterest is not supported here.
- Select streams:
Facebook: Reviews, Tagged Posts, Ads Comments, Timeline Activities, Messages.
Twitter: Mentions, Messages, Retweets.
Instagram: Comments, Tagged Posts, Messages.
- Items from the past: 24 hours, 7 Days, 30 Days, 90 Days.
- Show archived.
After clicking apply, you will see the engagement inbox stream: