Below is a comprehensive list of engagements under your Lead Scoring feature that you can use to score your leads:

Website Engagement:

  • Destination URL: User visits a particular page on your website
  • Duration on Site: User spends a certain amount of time on your website
  • Number of pages visited: User visits a certain number of pages on your website
  • Link Clicked: User clicks on a certain link on your website
  • Video Watched: User watches a certain Youtube or Vimeo video on your website
  • Form Submitted: User submits a form on your website – Must obtain the form id
  • Goal Triggered: User reaches a particular VBOUT Conversion Goal
  • Webhook Triggered: User triggers a VBOUT Webhook

Landing Page Engagement:

  • Page Visit: User visits a certain Landing Page
  • Link Clicked: User clicks on a certain link on your Landing Page

Email Engagement:

  • Email Opened: User opens any or a particular email marketing campaign sent from VBOUT
  • Field Values: The value of a particular field within an email list matches certain criteria
  • Link Clicked: User clicks on any or specific link inside a VBOUT email campaign
  • Joined List: User joins a particular contact list
  • Unsubscribed: User unsubscribes from a list – Could be a negative value
  • Hard Bounce: A Hard Bounce registered for a particular user – Ex: Email does not exist – Could be a negative value. Here is a list of email bounce codes.
  • Soft Bounce: A Soft Bounce registered for a user – Ex: Email Inbox Temporarily Full – Could be a negative value. Here is a list of email bounce codes.
  • Spam Complained: If a contact marks your Emails as Spam.

SMS Engagement:

  • Link Clicked: User clicks on a link from an SMS you have sent.

Browser Push Engagement:

  • Browser Push Subscribed: When a user becomes a subscriber by accepting to receive Browser Push notifications.
  • Browser Push Blocked: When a user ignores receiving Browser Push notifications.
  • Link Clicked: User clicks on a link from a Browser Push.

Email Automation:

  • Workflow Triggered: User is at a particular stage of an automation

General Filters:

  • By Device: User’s visited your site on a PC, Mobile or a Tablet
  • By Device OS: User’s visited your site from Android, Windows, iPhone, MacOS
  • By Location: User’s country and state matches your defined criteria