When editing a trigger or action in a workflow, some contacts may be impacted by the change and others won’t.
In the following table, you will find some of the most common case scenarios and their impacts:
Note that the new contacts added to a workflow after the changes always follow the new edits:
| Workflow Edit | Pending contacts before the edited step | Pending contacts on/after the edited step | Analytics |
| Edit an action | Follow the new edit | No impact | Reflect change |
| Delete an action | Exit the automation | Exit the automation | Reset |
| Edit a trigger | No Pending contacts before a trigger | No impact | No impact |
| Delete a trigger | No Pending contacts before a trigger | Exit the automation | Reset |
| Delete an arrow and reconnect to the same action before trigger execution | No impact | No impact | No impact |
| Delete an arrow and reconnect to the same action after trigger execution | No impact | Exit the automation | No impact |
| Delete an arrow and connect to another action | No impact | Exit the automation | No impact |
| Change conditions on arrows | Apply new conditions | Match old condition | No impact |
| Change a delay | Apply the new delay | Keep old delay | No impact |